Frequently Asked Questions
SignSpecialist.com FAQ > Questions About Decals > What happens if I order the wrong decal size or color? Can I get my money back?

What happens if I order the wrong decal size or color? Can I get my money back?

All work is customSince all work is custom, we strongly encourage you to give careful attention when placing your order. Your order is custom made just for you. It could not be ‘restocked’ and later resold to anyone else.

We strive to achieve fast turnaround on all orders. If you make a mistake, email us right away. We may be able to change your order before production begins. However, keep in mind, most orders mail out the same day ordered.

If your custom order is made, but then you realize something should have been different…this is very sad. We don’t like to send out products that won’t work – even if they are made how they were requested. On the other hand, we cannot absorb all mistakes.

What can we do? All that we can. This may mean a reduced price on sending out the corrected item.

So again, please pay careful attention when placing your order; and if you have any questions, let us know right away.

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